Sales Associate – Luxury Boutique (Bicester Village)

About the role

We are seeking a motivated Sales Associate to join our boutique at Bicester Village. You will create a welcoming atmosphere for customers, deliver exceptional service, and help build lasting loyalty for the brand.

Key responsibilities

• Provide excellent customer service following the company’s experience protocol.
• Maintain and develop the store client book, ensuring post‑sale follow‑up.
• Replenish merchandise on the sales floor while adhering to visual‑merchandising standards.
• Achieve daily and weekly sales targets and KPIs set by the Store Manager.
• Assist with merchandising and inventory activities, keeping the store tidy and well‑stocked.
• Process transactions accurately and efficiently.
• Comply with all sales‑related policies and procedures.

Required profile

• Minimum 1 year experience in luxury fashion retail.
• Passion for fashion and strong identification with the brand.
• Result‑oriented mindset with a focus on client satisfaction.
• Excellent communication and negotiation abilities.
• Team player who thrives in a fast‑paced boutique environment.

Required skills

What we offer

• Competitive remuneration package.
• Employee discount on brand products.
• Ongoing training and development opportunities.