Sales Manager – Adventure Travel

About the role

We are seeking a natural sales leader with experience in the adventure travel industry to join a Kent‑based youth travel company. This hands‑on position combines sales strategy, team leadership, customer experience and commercial performance to help more young people find the right travel experience.

Key responsibilities

• Lead, coach and motivate the sales team to achieve revenue, booking and conversion targets.
• Set clear KPIs, monitor performance and implement improvements where needed.
• Forecast sales and bookings, taking account of seasonality and travel departure cycles.
• Develop and deliver the sales strategy in line with company growth objectives.
• Analyse sales and customer data to identify trends, opportunities and concerns, turning insights into practical improvements.
• Work with senior leadership on pricing, promotions, product priorities and new routes to market.
• Ensure customers receive knowledgeable, trustworthy and engaging support from initial enquiry through to booking.
• Recruit, train and develop sales team members, building strong product, destination and commercial knowledge.

Required profile

• Proven experience managing a high‑performing sales team.
• Strong track record of delivering against revenue and conversion targets.
• Experience in travel and tourism, ideally adventure or youth travel.
• Strong coaching and people‑management skills.
• Excellent communication and relationship‑building abilities.

Required skills

• CRM systems
• Sales reporting
• Performance data analysis

What we offer

• Salary of circa £40,000 per year.
• Opportunity to increase earnings through commission and bonuses.
• Hybrid working arrangement.