Sales Manager – Retail Store

About the role

The Sales Manager will lead a retail team to deliver outstanding customer service and meet sales targets in a fast‑paced store environment. You will be responsible for both front‑of‑house and back‑of‑house activities, ensuring smooth operations and a great shopping experience.

Key responsibilities

• Support the store management team across all product areas and back‑of‑house functions.
• Lead, coach and motivate a sales team to achieve performance and stock accuracy targets.
• Maintain a safe, efficient and commercially focused store environment.
• Communicate updates and business needs clearly to the team.
• Participate hands‑on in commercial and operational tasks alongside staff.

Required profile

• Passionate about customers, people and products.
• Strong commercial understanding and ability to create a fantastic shopping experience.
• Team player who thrives in a results‑driven, fast‑paced setting.
• Adaptable to change and able to inspire the team with new objectives.
• Excellent communicator, calm under pressure and realistic in expectations.
• Proven problem‑solving and decision‑making abilities.

Required skills

• Leadership and team coaching.
• Customer service orientation.
• Commercial awareness.
• Effective communication.
• Ability to manage multiple priorities.

What we offer

• Competitive benefits package.
• Opportunities for personal development from day one.
• Flexible working options.