Sales - Tendering Specialist

About the role

The Sales - Tendering Specialist handles customer inquiries, prepares quotations, manages tender documentation and coordinates with field sales teams and technical departments to ensure smooth sales processes. Working from an office‑based position, the role is target‑driven and measured against monthly and quarterly sales targets.

Key responsibilities

• Respond to incoming inquiries via phone, email or online platforms, providing product information and guidance on lift solutions.
• Generate accurate and competitive quotes for lift installations, repairs, modernisations and maintenance contracts.
• Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Maintain records of customer interactions, quotations and sales activities using CRM systems.
• Stay up to date with lift products, services and technical specifications to communicate effectively with clients.
• Work closely with field sales representatives, engineers and project managers to support sales efforts and resolve queries.
• Track and follow up on quotations and proposals to convert leads into sales.
• Provide regular updates and reports on sales activity, pipeline status and customer feedback.

Required profile

• Good communication and interpersonal skills.
• Experience in sales or sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and strong organisational abilities.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Required skills

• Microsoft Office
• CRM software

What we offer

• Competitive salary, 25 days holiday plus 8 bank holidays, a volunteering day, pension scheme and development opportunities.
• Quarterly commission, dental and medical insurance, GymFlexi membership, KONE discounts, cycle‑to‑work scheme and hybrid working.
• Innovative, collaborative culture with a focus on employee engagement, sustainability and ethical business practices.