Senior Network Engineer, IT Infrastructure

About the role

Ryan is looking for a Senior Network Engineer to architect, design and manage its Network Administration, Telephone Systems and Video Administration. The role covers network switches, routers, load balancers, firewalls, cabling, wireless solutions, IDS devices and external connectivity, and is the highest technical role for the Network team. It is based in the London office, with on-site attendance five days per week.

Key responsibilities

• Design and maintain the network infrastructure inventory and roadmap, including detailed schedules and designs
• Support, train and assist the Service Desk team, and provide Level 3 support
• Monitor and test application performance, identify bottlenecks and work with developers to fix them
• Manage and deliver multiple infrastructure projects, cross-train colleagues and act as a technical reference
• Perform on-call duties on a rotational basis, including occasional weekend support
• Help with enterprise data security planning, disaster recovery planning and testing
• Adopt ITIL practices for incident, problem, change and configuration management
• Maintain documentation related to SAS70, PCI and other compliance initiatives

Required profile

• Bachelor's degree in a relevant technology field, or equivalent education and experience
• More than 7 years of networking engineering experience in a medium to large multi-location company, and more than 15 years of technical support experience
• Security management experience including firewall and IDS configuration and audit compliance reporting
• Experience selecting and managing MPLS vendors; experience with WAN optimization and unified communication tools is a plus
• No supervisory responsibilities

Required skills

• Advanced knowledge of DHCP/DNS, routing protocols, switching, firewalls, policy NAT, spanning tree, VoIP, QoS, VLANs, LAN/WAN, load balancers and wireless technologies
• Experience with network management and troubleshooting tools, and designing multi-location architectures
• Ability to follow incident and change management processes

Certifications

• CCNP and CCIE certifications are required
• CEH or CCDP certification is a plus

What we offer

• Competitive compensation and benefits
• Business connectivity reimbursement (phone/internet)
• Gym membership or equipment reimbursement
• LinkedIn Learning subscription
• Tuition reimbursement after one year of service
• Award-winning culture and community outreach