Senior Solutions Architect - DX

About the role

The DX Solutions Engineering team at Atlassian is looking for a Senior Solutions Architect to be a key driver of the adoption and long-term growth of the DX product (getdx.com). You will act as the technical authority for customers after the sale, helping Enterprise customers solve complex implementation challenges and get maximum value from the solution. The role must be based in the UK.

Key responsibilities

• Partner with Customer Success Managers to lead the technical side of the post-sales lifecycle, including onboarding, complex integrations and system architecture.
• Run technical deep-dive sessions to map the DX platform into a customer's long-term engineering goals, workflows and organisation.
• Design and build custom technical solutions, such as integrations and workflows, connecting the DX APIs to client environments.
• Advise Enterprise clients on best practices for developer experience analytics, deployment and cultural transformation.
• Capture technical feedback and friction points from active customers and feed them back to Product and Engineering teams.

Required profile

• Excellent communication and presentation skills, with experience leading high-stakes technical workshops and executive-level discussions.
• Ability to turn complex technical architecture into clear business outcomes.
• Strong organisational skills to manage technical delivery across several Enterprise implementations at once.

Required skills

• Programming exposure (Ruby/Rails or Python) with a solid understanding of APIs and RESTful services.
• Git and GitHub CLI.
• SQL (Postgres preferred).
• CI/CD pipelines, deployment workflows and branching strategies.

What we offer

• Flexible working: office, home or a mix, with hiring in countries where Atlassian has a legal entity.
• Health and wellbeing resources and paid volunteer days.