Senior Technician - Technical Administration

About the role

Howden, a global insurance group, is hiring a Senior Technician for its Business Services team in Milton Keynes. The role supports high-quality technical and administrative services for a growing client base and acts as a primary point of contact for London-based teams, ensuring smooth processes, accurate handling of technical data and compliance with company standards. It also involves developing the technical knowledge of colleagues in the team.

Key responsibilities

• Manage sophisticated technical administration tasks accurately and efficiently
• Validate data submissions and transactions according to company guidelines and client requirements
• Prepare and review technical reports, statements and reconciliations
• Maintain accurate data entry and robust credit control processes while resolving outstanding queries
• Provide timely management information to business units
• Maintain up-to-date records across company systems and comply with regulatory and internal requirements
• Assist with training and mentoring less experienced team members
• Act as a key escalation point for internal teams and clients

Required profile

• Extensive technical administration or accounting experience in insurance or financial services
• Strong understanding of London Market processes and systems
• Able to review and audit complex work for accuracy and compliance
• Works efficiently under pressure, meets deadlines and maintains quality
• Strong communicator, highly organised, with good problem-solving skills and attention to detail
• GCSEs (or equivalent) including Maths and English at Grade C or above; A-Levels (Grade A-C) or equivalent desirable but not crucial

Required skills

• Proficient IT skills, especially Microsoft Word, Excel and PowerPoint

What we offer

• Permanent position
• Reasonable adjustments, which may include flexible hours or hybrid working depending on the role