Associate Client Service Specialist

About the role

Howden, a global insurance group with employee ownership, is recruiting for Client Services vacancies in its Bristol office. The role provides operational support to prospects and clients on their healthcare, risk and pension schemes, including Group Private Medical Insurance, Group Life Assurance, Group Income Protection and Group Personal Pension schemes. It is a permanent position in a high-volume, fast-paced environment.

Key responsibilities

• Administer insurance schemes, including manipulating data and checking calculations
• Liaise with stakeholders such as insurers, clients and colleagues
• Create written correspondence, including emails, letters and reports
• Follow processes and maintain records accurately

Required profile

• Experience in employee benefits is desired but not essential
• Interest in a career in the insurance industry
• Ability to work in a busy, fast-paced environment with teamwork and continuous improvement
• As a FCA-regulated business, the highest standards of integrity and professionalism are expected

Required skills

• Competent use of Microsoft Office, including Teams
• Close attention to detail and highly organised
• Personable, adaptable, eager to learn and able to take ownership

What we offer

• A career you define, with reasonable adjustments available
• Possible flexible hours or hybrid working, depending on the position