Service Advisor – Worthing
Pembrook Resourcing · Worthing
Job description
About the role
We are seeking an experienced Service Advisor to join a busy automotive dealership in Worthing. The role involves managing customer service appointments, coordinating with the workshop, and ensuring a smooth repair experience.
Key responsibilities
- Greet customers and assess their service needs.
- Book vehicles for servicing, maintenance and repairs.
- Provide regular updates to customers throughout the repair process.
- Liaise with technicians to ensure efficient completion of work.
- Prepare estimates, invoices and process payments.
- Maintain high standards of customer service at every touch‑point.
Required profile
- Previous experience as a Service Advisor in the motor trade.
- Excellent communication and customer‑service abilities.
- Strong organisational skills with the ability to prioritise a busy workload.
- Positive, professional attitude and a team‑player mindset.
- Full UK driving licence preferred.
Required skills
- Not applicable
What we offer
- Salary £30,000‑£42,000 per annum, including bonus.
- Attractive bonus structure.
- Supportive and friendly working environment.
- Ongoing manufacturer and career development training.
- 1 in 3 Saturday rota.
- Opportunity to join a well‑established dealership.
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Published 1 month ago
Expires 10 hours from now
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Pembrook Resourcing
Worthing