Site Access Administrator

About the role

Babcock is looking for a Site Access Administrator to help keep one of the UK's most important defence facilities running safely and securely. Based onsite at Devonport Dockyard, the role acts as a key point of contact for employees, contractors and visitors, helping maintain high standards of security, compliance and customer service while supporting the smooth operation of the dockyard. The position is full time and permanent, with a pay of up to £27,000 plus benefits.

Key responsibilities

• Process and coordinate site access, vehicle permits and pass applications in line with security requirements.
• Provide a professional and responsive customer service experience to employees, contractors and visitors.
• Manage visitor bookings, access requests and VIP visits so the process remains smooth and compliant.
• Maintain accurate records and databases relating to site access and security permissions.
• Identify opportunities to improve processes and contribute to team performance objectives.

Required profile

• GCSE English and Mathematics, or equivalent qualification.
• Experience delivering excellent customer service in a busy administrative or operational environment.
• Ability to work within established procedures while keeping a customer-focused approach.
• Must be able to achieve and maintain Security Check (SC) security clearance; eligibility may depend on place of birth, nationality, citizenship and residency.

Required skills

• Strong administrative and organisational skills with a high level of attention to detail.
• Experience using IT systems and databases to manage and maintain accurate records.
• Excellent communication skills and the ability to build relationships with a wide range of stakeholders.

Working pattern

The role is onsite at Devonport Dockyard, with set working times of 10:00 to 18:00 Monday to Thursday and 13:00 to 18:00 Friday, totalling 37 hours per week. Early applications are encouraged, as the advert may close before the stated deadline if many strong candidates apply.

What we offer

• Generous holiday allowance.
• Matched contribution pension scheme with life assurance.
• Digital GP, annual health check and nutritional consultations through Aviva DigiCare+.
• Employee shopping savings portal and payment of professional fees.
• Special paid leave for reservists in the armed forces.
• Holiday trading and a paid day off a year for volunteering ('Be Kind Day').