Site Service Engineer - Manchester Airport

About the role

Leidos Security & Detection Systems is looking for a qualified Site Service Shift Engineer to join its UK team based at Manchester Airport. Reporting to the Field Services Area Manager, the engineer supports on-site installation, troubleshooting and ongoing maintenance of airport security systems at a key client site. The role is based in Manchester Airport, UK, within commuting distance, and relocation is not available.

Key responsibilities

• Install, calibrate, maintain, test, troubleshoot and repair X-Ray and CT-based security systems of a highly complex nature, and coordinate preventative maintenance of security search equipment.
• Provide on-site technical and operator training to customer personnel, and advise customers on equipment changes and authorised modifications.
• Identify operations and technical problems by phone or in person, and respond to customer complaints and questions until resolved.
• Troubleshoot system and equipment interface problems during installations, and help develop relationships with current and potential clients, including major UK international and regional airports.

Required profile

• UK or EU nationality, eligible to live and work in the United Kingdom; no relocation available.
• Solid experience in a site or field service environment within a directly applicable industry.
• Strong technical knowledge of X-Ray and CT technologies and the company's products and equipment.
• Previous experience in security and detection systems, aviation, or operating in a global environment is an advantage.
• Ability to prioritise and work under pressure with minimal oversight, and to lift heavy weights occasionally.

Required skills

• Proficiency in Salesforce or similar CRM software.
• Knowledge of complex digital and analog circuitry; Linux is a plus.
• Familiarity with test equipment (DVM and oscilloscope); experience with high voltage and X-ray producing equipment preferred.
• Excellent verbal and written communication skills.

The pay range for this job level is £34,800 to £43,500.