Strategist, Agent Development (Flemish speaking)

About the role

As an Agent Strategist, you own how Sierra's AI agents come to life for our customers—from the first pilot to a production agent handling thousands of conversations daily. You operate at the intersection of product, technology, and customer‑facing work, staying close to both the technology and the people you build for.

Key responsibilities

• Own the Agent Development Life Cycle, taking agents from scope through design, tooling, evaluation, launch and continuous iteration.
• Serve as a trusted strategic advisor to enterprise leaders, shaping AI strategy that drives business success.
• Partner daily with customer teams, run working sessions, troubleshoot issues, and keep builds on track for launch.
• Directly impact product by surfacing unmet needs and feeding them back to research and platform teams.

Required profile

• Customer obsession with genuine energy for front‑line engagement.
• Clear, direct, persuasive communication across technical and non‑technical audiences.
• Strategic problem‑solving in ambiguous environments, strong analytical and critical‑thinking skills.
• Technical aptitude for reading API docs, understanding data models and system architecture.
• Ownership and delivery track record of managing multiple high‑visibility projects.

Required skills

• Reading and interpreting API documentation.
• Understanding data models and system architecture.
• Hands‑on experience with AI/LLM agent tooling, including evaluation frameworks, RAG and prompt engineering.

What we offer

• Flexible (unlimited) paid time off.
• Medical, dental, and vision benefits for you and your family.
• Life insurance and disability benefits.
• Retirement plan dependent on country of employment.
• Parental leave and fertility/family‑building benefits through Carrot.
• Lunch, snacks, coffee and a discretionary benefit stipend.
• Free alphorn lessons.