Surveys Coordinator (Hybrid)

About the role

Everywhen, part of the Ardonagh Group, is looking for an organised and detail-oriented Surveys Coordinator for a permanent, full-time role of 35-40 hours per week, Monday to Friday. It is based at the head office in Poundbury (Dorchester) and becomes hybrid after successful training. The role provides administrative support, keeping data accurate and the business running smoothly.

Key responsibilities

• Allocate survey work according to workload, skills, location and client requirements
• Validate survey requests and check the accuracy of information received
• Issue reports in line with client instructions and company procedures
• Complete Risk Quality (RQ) checks and manage reports through review processes
• Maintain accurate records and databases
• Monitor surveyor submissions and support workflow improvements
• Resolve subcontractor queries and support the distribution of client procedures, instructions and templates
• Assist with new processes, client verification reports and the onboarding and training of new team members
• Manage the client inbox, run client launch tests and support the technical helpdesk and email service
• Prepare technical documents and reports, ensure compliance with policies and governance, meet performance targets and support the wider team

Required profile

• Excellent IT and keyboard skills
• Fantastic organisational skills and great attention to detail
• High levels of self-motivation and brilliant communication skills
• Ability to multi-task

What we offer

• Additional leave, casual dress and company events
• Company pension, cycle to work scheme and free parking
• Health and wellbeing programme, life insurance and referral programme
• Sick pay