Team Leader - Black Horse, Exeter

About the role

Greene King is hiring a Team Leader for its Black Horse pub in Exeter. The role is full time and permanent, with 30 scheduled weekly hours and pay of up to £13.00 per hour. As Team Leader you lead by example, keeping the team supported so shifts run smoothly, maintaining high standards and keeping customers happy.

Key responsibilities

• Depute for the management team and resolve issues that arise in their absence.
• Organise and coordinate the team during busy shifts so everything runs like clockwork.
• Keep the bar safe, legal and clean, dealing with issues quickly and safely.
• Deliver a heartfelt and memorable experience for every customer.

Required profile

• A great eye for detail, making sure every pint is poured to perfection.
• Role model for the team, giving great service and welcoming every customer warmly.
• Ability to think on your feet and adapt to challenges during a busy shift.
• Positive, can-do attitude and a strong team spirit.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

What we offer

• Competitive salary, pension contribution and training and development across the brands.
• 33% discount for you and 15% for loved ones on all brands, and 50% off at Greene King Inns and hotels.
• Employee assistance programme covering mental health, well-being, financial and legal support.
• Family-friendly maternity and paternity policies and menopause-friendly employer status.
• Refer-a-friend reward of up to £1,500, Wagestream access to wages early, and retail discounts including up to 30% off at Superdrug.