Team Leader – Hospitality Shift Supervisor
Greene King · Cheltenham
Job description
About the role
As a Team Leader at the Rising Sun Hotel, you will lead by example, ensuring the shift runs smoothly and customers receive a memorable experience.
Key responsibilities
- Support and organise the team during busy shifts, maintaining high standards of service.
- Deputise for management, resolving issues and ensuring safety, legal compliance and cleanliness of the bar.
- Deliver heartfelt, consistent customer experiences and uphold brand standards.
Required profile
- Strong attention to detail, ensuring every drink is served to perfection.
- Positive, can‑do attitude with the ability to think on your feet and adapt to challenges.
- Effective team player and role model for excellent service.
- Proficient spoken and written English for safe operation and allergen control.
Required skills
- None explicitly listed.
What we offer
- Competitive hourly wage up to £13.00.
- Pension contribution.
- Career progression across Greene King brands and apprenticeship training.
- Discounts on food, drink and accommodation for you and loved ones.
- Employee assistance programme covering mental health, financial and legal support.
- Family‑friendly maternity, paternity and menopause policies.
- Referral bonus up to £1,500.
- Wagestream access to earnings before payday.
- Retail discounts with partners such as Superdrug and Three Mobile.
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Greene King
Cheltenham