Team Secretary – Clinical Division B (Mental Health)

About the role

The Clinical Division B of the Mental Health & Learning Disabilities Service is seeking a Team Secretary to provide day‑to‑day administrative support for the Older Adult Psychology & Neuropsychology department. The role involves managing communications, diaries and patient interactions within a busy hospital environment.

Key responsibilities

• Perform routine secretarial duties including reception, telephone handling and correspondence.
• Maintain and organise diaries, appointments and meeting schedules for the clinical team.
• Set up and manage filing systems, both electronic and paper‑based.
• Prepare documents, letters and reports using Microsoft Office applications.
• Handle confidential patient information with discretion and a sensitive approach.

Required profile

• Previous sustained secretarial or administrative experience, preferably in a health‑care setting.
• Medical or team secretarial experience is desirable.
• Qualification at Higher level or equivalent, with at least five Standard Grades including English.
• Excellent communication skills and ability to work effectively within a multidisciplinary team.

Required skills

• Proficiency with Dragon Dictation software.
• Strong command of Microsoft Office (Word, Excel, Outlook).
• European Computer Driving Licence (ECDL) or equivalent certification.

What we offer

• Commitment to equality, diversity and inclusion within NHS Scotland.
• From 1 April 2026 the full‑time working week will be reduced to 36 hours with no loss of pay.