Telesales Representative – No Cold Calling – £35k OTE

About the role

We are looking for an enthusiastic Telesales Representative to join our growing team at Stiltz Homelifts in Guiseley. You will be the first point of contact for inbound customer enquiries, turning interest into qualified appointments for our field sales specialists – all without cold‑calling.

Key responsibilities

• Convert incoming B2C enquiries into scheduled appointments for the field sales team.
• Collaborate with Sales Surveyors to ensure a smooth handover of qualified leads.
• Build strong relationships by actively listening to customer needs and challenges.
• Manage your own call schedule and uncover hidden opportunities within the existing leads database.
• Maintain daily system reports and support occasional business‑related tasks.

Required profile

• Enjoy connecting with people and building rapport.
• Proven track‑record in a B2C telesales environment.
• Thrives in a competitive setting and driven to exceed targets.
• Excellent listening skills and the ability to understand customer needs.
• Effective prioritisation and time‑management skills.
• Available to work Monday‑Friday in our Guiseley office.

Required skills

What we offer

• Competitive base salary £24,684 with OTE around £35,000 per year (uncapped commission).
• 25 days holiday plus 8 statutory holidays and an extra birthday day.
• Free on‑site parking, Health Cash Scheme, wellbeing benefits, pension and life assurance.
• Cycle‑to‑Work scheme and a genuinely supportive working environment.