Temporary Customer Service Administrator
Downtown Recruitment · Thame
Job description
About the role
A busy, customer‑focused organisation in Thame is seeking a Temporary Customer Service Administrator. The role involves helping customers, managing enquiries and resolving complaints in a professional and timely manner.
Key responsibilities
- Respond to customer emails promptly and professionally.
- Investigate and resolve customer complaints.
- Update customer records and maintain accurate information.
- Manage customer enquiries and ensure follow‑up actions are completed.
- Support the wider customer service team with administrative tasks and monitor shared inboxes.
Required profile
- Previous experience in a customer service or administration role.
- Confident handling of customer complaints and effective issue resolution.
- Strong written communication with excellent attention to detail.
- Good organisational and time‑management skills.
- Ability to work independently and as part of a team.
Required skills
- Microsoft Office
- Email systems
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Published 4 days ago
Expires 2 days from now
10 views · 0 interested
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Downtown Recruitment
Thame