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Temporary Customer Service Administrator

Downtown Recruitment · Thame

New
13 GBP/hour 🇬🇧 English
Microsoft Office

Job description

About the role

A busy, customer‑focused organisation in Thame is seeking a Temporary Customer Service Administrator. The role involves helping customers, managing enquiries and resolving complaints in a professional and timely manner.

Key responsibilities

  • Respond to customer emails promptly and professionally.
  • Investigate and resolve customer complaints.
  • Update customer records and maintain accurate information.
  • Manage customer enquiries and ensure follow‑up actions are completed.
  • Support the wider customer service team with administrative tasks and monitor shared inboxes.

Required profile

  • Previous experience in a customer service or administration role.
  • Confident handling of customer complaints and effective issue resolution.
  • Strong written communication with excellent attention to detail.
  • Good organisational and time‑management skills.
  • Ability to work independently and as part of a team.

Required skills

  • Microsoft Office
  • Email systems

Questions fréquentes

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Published 6 days ago

Expires 5 hours from now

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Downtown Recruitment

Thame

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