User Researcher – Digital Consultancy (Hybrid)

About the role

Join a leading digital consultancy’s UX and Design practice as a User Researcher. You will work on a variety of public and private sector projects, shaping user‑centred digital products and services through rigorous research.

Key responsibilities

• Plan, recruit for, and conduct user research activities across multiple digital projects.
• Analyse findings, produce reports and present insights to stakeholders.
• Collaborate with designers, developers, product owners and service managers to translate research into actionable recommendations.
• Ensure GDS standards and user‑centred design principles are embedded throughout the development lifecycle.

Required profile

• Proven experience as a User Researcher on digital products and services.
• Strong knowledge of Government Digital Service (GDS) standards and Agile Scrum delivery.
• Excellent stakeholder engagement and communication skills.
• Ability to advocate for users and champion user‑centred design.

Required skills

• Agile Scrum methodology
• GDS standards and methodologies

What we offer

• Competitive salary £40,000‑£55,000 per year
• Hybrid working model
• Bonus, pension and comprehensive benefits package
• Opportunity to work on high‑impact digital transformation projects