Visual Merchandiser - Zara Ladieswear, Victoria

About the role

Zara, part of the Inditex Group, is hiring a full-time Visual Merchandiser for its London Victoria store. The position reports to the Commercial Manager and covers merchandising, store operations, training support, customer service and health and safety. The company describes itself as fast-moving, customer-led and committed to an inclusive workplace.

Key responsibilities

• Merchandising: merchandise the store according to company guidelines, promote new lines and help the Commercial Manager turn creative and visual ideas into action.
• Use in-store furniture, tables, walls, layouts, internal mannequins and fixtures appropriately, and plan commercial and visual activity daily, weekly, seasonally and for special occasions.
• Analyse daily, weekly and monthly commercial reports and money mapping to decide on product layout, and keep up to date with product availability including shoes, accessories and perfumes.
• Keep abreast of fashion trends and competitor activity and give feedback.
• Work with the Operational Manager to ensure digital devices are used correctly, and keep product levels in line, reporting product needs to the Commercial Manager.
• Assist with warehouse, orders and reports procedures, and take part in training new starters and other commercial colleagues.
• Support customer service with product knowledge, new arrivals, best sellers and trends, and refer complex queries to senior management.
• Maintain good housekeeping, follow health and safety policy, act as an ambassador for the company's sustainability project and report accidents to senior management.

Required profile

• Previous fashion retail experience.
• Awareness of the market, competitors and trends.
• Visual flair and creative thinking.
• Initiative, self-motivation and ability to lead by example and mentor others.
• Good verbal and written communication, numeracy and analytical skills.