Ward Administrator - Healthcare Services

A propos du poste

Join the Sussex Premier Health team at the Conquest site, providing high-quality elective surgical care within a private healthcare setting. As a Ward Administrator, you will play a pivotal role in the daily management of our 21-bed unit, ensuring seamless administrative operations to support our clinical staff in delivering safe and exceptional patient care.

Missions principales

• Manage the daily administrative operations of the 21-bed ward to ensure smooth service delivery.
• Coordinate patient admissions and discharges, ensuring all documentation is accurate and up-to-date.
• Act as the first point of contact, providing a warm, professional, and efficient welcome to patients, families, consultants, and nursing staff.
• Handle telephone inquiries and facilitate the clear transmission of vital information to the medical team.
• Maintain organized medical records through meticulous filing and data entry.
• Schedule appointments and manage administrative workflows to support clinical excellence.

Profil recherché

• Proven experience in an administrative role, preferably within a healthcare or clinical environment.
• Exceptional interpersonal skills with the ability to communicate effectively with diverse stakeholders (patients, doctors, and staff).
• Strong organizational skills and the ability to multitask in a fast-paced medical setting.
• High level of discretion and professionalism when handling sensitive patient information.
• Commitment to providing high-quality service and supporting patient safety.

Competences requises

• Medical administration and patient record management.
• Proficiency in data entry and office software.
• Excellent verbal and written communication.
• Effective telephone etiquette and switchboard management.
• Time management and prioritization.