Warrant Officer – Field Collections (South West England)

About the role

We are seeking a Warrant Officer to manage field collections across the South West region for a national utilities and business services organisation. The role involves visiting commercial premises where court‑issued warrants have been obtained, engaging directly with business owners and seeking payment or alternative resolutions.

Key responsibilities

• Travel to assigned territories and attend commercial premises to execute court‑issued warrants.
• Engage face‑to‑face with business owners and customers, explaining the situation and available options.
• Secure payment or negotiate suitable resolutions before further legal action.
• Collaborate with engineers, locksmiths and other authorised parties as required.
• Maintain professionalism in potentially confrontational situations and make independent decisions in the field.
• Manage daily schedule, geographical workload and accurate reporting of visits.
• Liaise with internal collections, operations and support teams.

Required profile

• Proven experience in enforcement, field collections, debt recovery or similar roles involving difficult conversations.
• Strong communication skills and the ability to remain calm and professional under pressure.
• Self‑motivated, confident and resilient with good judgement.
• Ability to work independently and manage a regional territory.

Required skills

What we offer

• Basic salary £37,500 per annum.
• Car allowance of £5,000 per annum.
• Discretionary company bonus scheme.