Store Responsible – Stradivarius, Cardiff

About the role

As a Responsible at Stradivarius in Cardiff, you will lead a high‑performing store team, ensuring an inclusive environment that delivers exceptional customer experiences. You will work closely with the General Manager and Deputy Manager to translate commercial insight into actionable results.

Key responsibilities

• Motivate, coach and develop colleagues, fostering engagement, inclusivity and a positive team culture.
• Ensure customers receive attentive, authentic and empathetic service that reflects the Stradivarius brand.
• Oversee daily operations including stock management, deliveries, replenishment, visual standards and store organization.
• Analyze commercial and product information to make informed decisions that improve sales, productivity and efficiency.
• Act as a role model for integrity, ethical leadership and Inditex sustainability initiatives.

Required profile

• Experience in fast‑paced retail environments with people‑leadership responsibility.
• High emotional intelligence and strong communication skills.
• Ability to balance commercial priorities, operational excellence and people development.
• Strong time‑management, organization and decision‑making skills.
• Adaptable, customer‑focused and guided by clear values and ethics.

What we offer

• Competitive salary.
• 25% staff discount across all Inditex brands.
• 28 days holiday allowance.
• Company pension scheme.
• “More for Less” benefits platform with a wide range of discounts.