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Customer Journey Manager – 12‑Month Fixed‑Term
Lloyds Banking Group
About the role The Customer Journey Manager will lead the design and optimisation of end‑to‑end lending journeys within Business & Commercial Banking. Working on a 12‑month fixed‑term contract, you wi...
Customer Relations Manager
Newmarket Holidays
About the role The Customer Relations Manager will lead Newmarket Holidays' ambition to become best‑in‑class at handling complaints and feedback. Working hybrid, you will shape how difficult customer...
Customer Service Manager – Structural Warranty Claims
Marley Risk Consultants Limited
About the role Marley Risk Consultants Ltd is seeking an ambitious Customer Service Manager to lead the delivery of excellent service for structural warranty claims. The role will initially support th...
Customer Resolution Manager – Complaints & Service Improvement
West Kent Housing Association
About the role West Kent Housing Association is seeking a passionate Customer Resolution Manager to lead high‑quality complaints handling for members and Housing Ombudsman enquiries. You will drive se...
About the role We are seeking an experienced Customer Complaints Manager on a temporary basis to lead the complaints function for a housing and property organisation in East London. The role starts AS...
About the role This 12‑month fixed‑term position sits within M&G’s Service & Customer Outcomes Oversight pillar. You will monitor customer outcome indicators, oversee complaint‑related data, and ensur...
About the role We are seeking an experienced Customer Service Centre Manager to lead our Careline and Customer Service Centre teams at SGN’s new Glasgow hub. You will provide strategic direction, driv...
Customer Success Representative
French Selection (FS)
About the role We are looking for a Customer Success Representative to join our dynamic international B2B team in Manchester. You will play a key part in delivering an outstanding customer experience,...
About the role The Customer Meeting Point Team Leader II will launch and lead IKEA’s new small‑format store in London, Ontario. Based at White Oaks Mall, you will shape the customer experience, drive...
About the role We are looking for a Summer Intern to join our Customer Experience team as a Customer Success Specialist. You will support Laka’s cyclists in the UK, Netherlands and other markets, hand...
About the role Laka is looking for a Summer Intern to join its Customer Experience team. You will be the first point of contact for customers and partners, helping them navigate the bike‑insurance ser...
About the role Club Med is looking for a motivated Customer Care Intern to join its London office, supporting the UK, Irish and Nordics markets. This role offers hands‑on experience in hospitality cus...
Customer Support Manager
Referment
About the role We are looking for a Customer Support Manager to lead and scale our support operations in London. The role sits at the intersection of customer experience, operations and product, givin...
Digital Customer Engagement Manager
Chugai Pharma Europe
About the role The Digital Customer Engagement Manager will lead the design and execution of omnichannel campaigns that enhance the experience of healthcare professionals and other key stakeholders. B...
Customer Success Team Leader – Mercedes‑Benz
LSH Auto UK Limited
About the role LSH Auto is looking for a proactive Customer Success Team Leader for its Mercedes‑Benz division at the flagship dealership in Stockport. You will inspire a dedicated after‑sales team, e...
Customer Success Associate
Propel
About the role Join a fast‑growing climate‑tech company that is simplifying low‑carbon home heating across the UK. As a Customer Success Associate you will sit at the centre of the installation journe...
Customer Contact Lead
deverellsmith
About the role We are looking for a Customer Contact Lead to head our Lettings Coordinators team and ensure a seamless, high‑quality enquiries experience from first contact through to viewing bookings...
About the role The Customer Affairs Officer will manage and resolve passenger complaints for Emirates, ensuring a personalised, empathetic response that restores confidence and protects the airline’s...
Customer Service Specialist – Travel & Hospitality (Remote)
Crossing Hurdles
About the role We are looking for a remote Customer Service Specialist with a focus on travel and hospitality. In this part‑time contractor position you will help improve service delivery by analysing...
Customer Resolutions Team Leader
JLA Group
About the role JLA is seeking a Customer Resolutions Team Leader to oversee the team responsible for handling customer complaints and ensuring timely, fair resolutions. This position plays a pivotal r...