Account Management Director (French Speaker)

About the role

The Account Management Director will own the commercial relationships with a portfolio of large hospitality accounts, driving revenue retention and growth across IDeaS solutions. Fluency in French and English is essential to communicate with executive stakeholders and deliver exceptional service.

Key responsibilities

• Build and nurture relationships with assigned accounts through on‑site meetings, regular calls, and industry events.
• Present IDeaS products and consulting services, listening to client needs and identifying mutual business opportunities.
• Develop and execute growth strategies that meet or exceed regional sales targets.
• Leverage IDeaS go‑to‑market resources and local tactics to win new opportunities.
• Provide proactive client service, coordinating internal resources to exceed expectations.
• Track activities, contacts, leads and opportunities using Salesforce.com and LinkedIn Premium.
• Prepare monthly reports for sales leadership, sharing strategies, tactics and successes.
• Act as an ambassador for assigned accounts, facilitating case studies and reference programs.
• Stay current on hospitality trends, IDeaS product updates and competitive landscape.

Required profile

• Bachelor’s degree in Business, Hospitality or a related field.
• 5+ years of progressive experience in revenue management, account management or consultative enterprise‑software sales.
• 5+ years of experience within the hospitality industry.
• Excellent communication skills across diverse cultures and corporate levels.
• Proven ability to engage C‑level executives and influence decision‑making.
• Strong organizational skills, capable of multitasking in a fast‑paced environment.

Required skills

• Salesforce.com
• LinkedIn Premium

What we offer

• Opportunity to lead a strategic portfolio within a global hospitality‑technology leader.
• Collaborative environment with access to cutting‑edge revenue‑management solutions.