AI Deployment Strategist (EMEA)

About the role

Fireworks is the platform for specialized intelligence, enabling companies to build, train and serve AI models tailored to their own data, workflows and products. As an AI Deployment Strategist you are the long-term owner of key customer accounts, working with Account Executives to scope pilots, set success criteria and run the technical side of the commercial conversation. After signature you stay on the account, driving adoption and expansion over years so AEs can move to the next deal.

Key responsibilities

• Own the customer relationship and commercial outcome from signature onward, including adoption, expansion and renewals.
• Partner with AEs before signature on pilot scoping, success criteria and the technical-commercial framing.
• Run the account's operating rhythm across the customer's and Fireworks' teams (FDEs, AMLEs, product, support).
• Translate customer goals into concrete deployment milestones and ensure they are delivered.
• Identify and drive new workloads, teams and use cases within existing accounts.
• Represent account needs internally with enough technical precision to be actionable.

Required profile

• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent technical depth.
• 3+ years in roles combining technical substance with commercial ownership (deployment strategy, technical consulting, founder, forward deployed or similar).
• Ability to reason from first principles about unfamiliar problems, which is the main interview signal.
• Strong technical credibility with customer engineering leadership and field engineers, and judgment with senior stakeholders.
• Track record of owning outcomes over long horizons.

Preferred: founder or founding-team experience, especially as CEO or commercial lead of a technical product; experience deploying or operating AI/ML products with enterprise customers; experience with enterprise constraints in EMEA such as procurement, data residency, GDPR and the EU AI Act; startup or fast-paced environment experience.