Apprentice Protection Case Handler
Dynamo · Camberley
Job description
About the role
Join Dynamo’s Protection team as an Apprentice Protection Case Handler. You will support customers and advisers by managing protection applications from start to finish, ensuring a smooth and compliant journey.
Key responsibilities
- Manage protection cases from application through to completion.
- Liaise with customers, advisers, providers and third parties.
- Process documentation accurately and efficiently.
- Keep clients updated throughout their journey via phone and email.
- Maintain compliant, accurate records in line with FCA requirements.
- Collaborate with colleagues to meet team targets and service standards.
Required profile
- Excellent communication and organisational abilities.
- Strong attention to detail and ability to prioritise a busy workload.
- Positive, team‑focused attitude.
- Customer‑service mindset.
Required skills
What we offer
- Full training and ongoing development.
- Clear career progression opportunities.
- Employee Assistance Programme and retailer discounts.
- Pension scheme.
- Supportive, collaborative team environment.
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Published 1 month ago
Expires 1 week from now
26 views · 0 interested
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Dynamo
Camberley