Assistant Manager – Automotive Service Centre

About the role

Halfords is looking for an Assistant Manager to support the Centre Manager in one of its Sidcup autocentres. You will help lead the team, ensure a smooth customer journey and contribute to workshop activity, sales performance and overall service quality.

Key responsibilities

• Support the Centre Manager in day‑to‑day operations and decision‑making.
• Lead, coach and train team members to deliver high customer satisfaction.
• Oversee workshop activity, ensuring efficiency and compliance with health and safety standards.
• Drive sales targets and promote additional services.
• Maintain compliance with health, safety and regulatory requirements.
• Monitor performance metrics and implement improvements.

Required profile

• Proven ability to deliver high customer satisfaction through effective management.
• Experience coaching and training staff on the job.
• Familiarity with health and safety compliance standards.
• Excellent verbal and written communication skills.
• IT‑proficient with a willingness to learn in‑house systems.
• A current, valid driving licence.

Required skills

• IT proficiency (in‑house systems)
• Valid driving licence

What we offer

• Base salary £35,000 – £44,100 per year plus an uncapped monthly bonus.
• 5.6 weeks annual leave.
• Discounts on garage bills, Halfords products and a wide range of partner offers.
• Refer‑a‑friend scheme, trade‑price bike purchase and Cycle‑to‑Work scheme.
• Financial planning support via Wagestream.
• GP access 24/7, health cash plan, pension and life assurance.
• Hybrid training, ATA & MOT Tester qualifications and clear career progression.