Associate Director - Insurance Broking

About the role

Howden, a global insurance group with employee ownership, is recruiting an Associate Director in London. The Associate Director grows and retains profitable business, acts as a key representative of the Company and manages complex placements and high-value accounts. The role also leads the broking and technical teams to deliver high-quality broking services.

Key responsibilities

• Manage and retain a portfolio of complex insurance company and MGA clients, ensuring exceptional service and long-term account profitability.
• Lead client engagements across Financial Lines placements and provide strategic advice on risk transfer, market developments and coverage solutions.
• Grow the existing portfolio through relationship development, cross-selling and new business generation.
• Develop strong relationships with insurers, clients and key market stakeholders, and negotiate placements directly with insurers or via the broking team.
• Drive renewal strategy and oversee new business activity to meet growth objectives.
• Prepare, review and present market submissions and client presentations.
• Collaborate with technical, servicing and operational teams and maintain accurate records and management information.
• Monitor industry, regulatory and market developments to advise clients and ensure compliance.

Required profile

• Proven experience managing mid to large corporate insurance accounts within a broker or insurer environment.
• Demonstrable experience handling complex placements and advising senior client stakeholders.
• Track record of retaining and growing client portfolios through strategic account management.
• Experience operating autonomously in a client-facing advisory role.
• Ability to manage competing priorities while maintaining exceptional service standards.

Required skills

• Strong technical knowledge across Financial Lines and/or Financial Institutions risks.
• Strong negotiation, presentation and stakeholder management skills.
• Excellent written and verbal English.
• Strong numeracy, analytical and commercial decision-making capability.

What we offer

• A permanent position.
• Reasonable adjustments, which may include flexible hours or hybrid working depending on the role.