Backend Engineer (Go) - Operational Excellence

About the role

Deliveroo, now part of DoorDash, is looking for a Backend Engineer (Go) to join its Support Engineering team in London. The team builds high-performance admin applications and core operational tools for customer, courier and merchant support, including an in-house chat platform handling around 5 million conversations per month. As the company scales from 30 to 60 countries, the goal is to build scalable, low-latency systems that power these tools.

Key responsibilities

• Build and maintain high-throughput backend services using Go.
• Collaborate with product managers, designers and frontend developers to ship features that support internal support agents worldwide.
• Design systems that are scalable, resilient and easy to maintain.
• Contribute to architectural discussions and technical decision-making.
• Write well-tested code and help the team maintain high code quality standards.

Required profile

• 3+ years of professional software engineering experience, with a track record of building and scaling complex systems.
• Production experience in Golang and an interest in strong engineering practices.
• Solid understanding of designing and operating low-latency, high-throughput distributed systems.
• Previous on-call experience with a pragmatic approach to reliability and incident management.

Required skills

• Hands-on experience with SQL and NoSQL databases, especially Cassandra.
• Nice to have: background in Node.js or other backend languages, and familiarity with AWS, GCP and event-driven architectures.

What we offer

• Benefits vary by country but include healthcare, well-being, parental leave, pensions and generous annual leave, including time off for a charity of your choice.
• A culture that values autonomy, ownership and diversity, with no discrimination in hiring.