Business Process Analyst

About the role

We are seeking a Business Process Analyst to join our fast‑growing property services and renewable energy business. The role offers a six‑month cross‑departmental development programme, giving you exposure to Finance, HR, IT, Call Centre, Purchasing and Operations.

Key responsibilities

• Shadow multiple departments to map and document current "as‑is" processes using clear flowcharts.
• Identify bottlenecks, information gaps and duplication to improve gross‑margin reporting and operational efficiency.
• Create visual dashboards in Power BI and present insights to senior management.
• Collaborate with the Learning & Development Coordinator to embed optimized processes into staff training.

Required profile

• 2–3 years (preferably up to 5) of experience in an analytical or process‑focused role.
• Degree (BA Hons, BSc) or relevant diploma in Business Engineering, Science or a numeracy‑heavy discipline.
• Strong listening skills and a team‑oriented mindset.

Required skills

• Power BI

What we offer

• Structured, cross‑departmental onboarding programme.
• Clear pathway for long‑term career progression and leadership.
• Full‑time, permanent position within a supportive, people‑focused culture.