Business Support Assistant - Environmental Services

About the Role

Are you an organized, proactive professional passionate about delivering high-quality administrative support? Middlesbrough Council is seeking a motivated Business Support Assistant to provide essential operational, administrative, and financial support to our Environmental Services department.

In this key role, you will work closely with the Performance Officer and wider teams to ensure seamless daily operations and excellent service delivery. You will act as a vital link between Environmental and Community Services, contributing to the efficiency and professionalism of our public services.

Main Missions

• Provide comprehensive operational, administrative, and financial support to the Environmental Services team.
• Assist the Performance Officer in managing departmental data and reporting.
• Manage procurement processes, including order processing and supplier coordination.
• Maintain accurate and up-to-date departmental records and filing systems.
• Support financial systems through precise data entry and administrative assistance.
• Act as the primary point of contact for internal and external communications, ensuring a professional customer-oriented approach.

Profile Required

• Highly organized with the ability to multitask in a fast-paced environment.
• Proactive mindset with a strong attention to detail.
• Excellent communication skills for interacting with diverse stakeholders.
• Proven ability to handle sensitive information with discretion.
• Strong commitment to providing high-quality service to the community.

Required Skills

• Administrative & Office Management
• Financial Administration & Order Processing
• Data Management & Record Keeping
• Effective Communication (Written & Verbal)
• Proficiency in Microsoft Office Suite