Business Support Officer – Temporary (3 months)

About the role

We are looking for a proactive Business Support Officer to join a busy Local Authority team in Stevenage on a three‑month temporary contract. The role offers a blend of administrative duties, customer interaction and support for community projects, with flexible hybrid working once you are fully trained.

Key responsibilities

• Serve as the first point of contact for residents, partners and stakeholders via phone, email and online channels.
• Maintain databases, filing systems, records and documentation in line with GDPR and safeguarding requirements.
• Assist in planning, organising and delivering community projects and events.
• Organise meetings, manage calendars, take minutes and distribute information.
• Provide general finance administration, including raising purchase orders.
• Collaborate with internal and external stakeholders to ensure smooth service delivery.

Required profile

• Strong administrative background with proven customer‑service experience.
• Excellent written and verbal communication skills.
• Ability to handle confidential information and prioritise workloads.
• Proactive, process‑driven attitude with a passion for making a difference.
• Good understanding of basic financial administration.

Required skills

• Microsoft Word
• Microsoft Excel

What we offer

• Competitive hourly rate of £13.90.
• Free parking on site.
• Flexible hybrid working options after training.
• Opportunity to contribute to community projects within a supportive team.