Caseworker – Government Department (Hybrid, Contract)

About the role

We are seeking a Caseworker to support a central government department in London. This hybrid contract role begins with an on‑site induction and then offers 1‑3 days per week in the office, depending on operational needs. You will handle sensitive cases from start to finish, applying government policy and working under strict deadlines.

Key responsibilities

• Analyse complex information from multiple sources to reach well‑justified decisions.
• Manage end‑to‑end case files while adhering to strict policies and procedures.
• Work under pressure to meet tight deadlines in a fast‑paced environment.
• Engage with stakeholders and maintain accurate records in line with Data Protection regulations.
• Handle graphic or disturbing material with resilience and professionalism.

Required profile

• Proven experience in casework within a complex, sensitive environment.
• Eligibility for SC clearance (no restrictions) and UK nationality.
• Strong attention to detail and ability to apply government policy.
• Excellent written and verbal communication in English.
• Empathy and resilience when dealing with disturbing content.

Required skills

• Microsoft Office 365
• Outlook
• Word
• PowerPoint
• Excel
• Teams

What we offer

• Up to £214 per day (Inside IR35, Umbrella)
• Hybrid working model – 1‑3 days in London office after induction
• Fixed‑term contract until March 2027