Casualty Litigated Claims Handler

About the role

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases for a range of insurance clients. Working closely with a Technical Support Lawyer, you will develop strategies, make liability decisions and support the technical development of the team.

Key responsibilities

• Consider and respond to applications for pre‑action disclosure.
• Handle matters in line with client service level agreements.
• Instruct counsel/advocates and review evidence, including medical and personnel records.
• Conduct legal research, negotiate, draft court documents and payments.
• Manage routine correspondence and liaise with insured parties, claimants, solicitors and witnesses.
• Attend conferences and trials, take notes and draft Tomlin and Consent Orders.
• Prepare cost schedules, draft quantum assessments and ensure compliance with SRA standards.

Required profile

• Self‑confident with strong telephone and communication skills.
• Ability to organise, prioritise and use initiative.
• Calm under pressure, able to re‑prioritise and delegate when needed.
• Attention to detail on repetitive tasks.
• Team‑oriented with flexibility to meet client service levels.

Required skills

• IT skills