Chief of Staff – Office of the CTIO

About the role

This senior, high‑impact position supports the Chief Technology and Information Officer (CTIO) in shaping technology strategy, transformation and executive decision‑making for a complex, global organisation.

Key responsibilities

• Assist the CTIO in driving strategic priorities and ensuring organisational alignment.
• Develop and maintain IT governance, planning, performance reporting and executive communications.
• Help evolve the IT operating model, workforce strategy and internal capability.
• Represent the CTIO office across key forums, initiatives and cross‑functional projects.
• Lead cross‑functional activity in a complex, global environment.

Required profile

• Significant senior IT leadership experience, preferably at C‑level or one level below, in a technology‑enabled organisation.
• Strong expertise in IT strategy, governance, planning and organisational change management.
• Proven ability to shape operating models, organisational design and workforce strategy.
• Track record of dealing with ambiguity, identifying improvement areas and driving efficiencies.
• Commercial and operational capability in budget planning, financial management and performance improvement.
• Recent experience in a fast‑paced, global private‑sector environment.
• Excellent communication and influencing skills, able to translate technology into clear business language.
• Willingness to work on‑site in Glasgow or relocate.

Required skills