Client Implementation Manager - Transaction Banking

About the role

Mitsubishi UFJ Financial Group (MUFG) is seeking a Client Implementation Manager for its Transaction Banking division in London. You will manage end-to-end global and regional implementation projects for clients across the EMEA region, covering all Transaction Banking products, and work closely with clients to understand their treasury needs and guide them through integration.

Key responsibilities

• Oversee implementation projects for clients, ensuring timely achievement of revenue objectives.
• Collaborate with clients to identify treasury needs and guide them through integration, adapting communication to different audiences.
• Deliver training on transaction banking solutions, including TMS and ERP platforms.
• Identify and resolve impediments to implementation and promote a culture that supports customer satisfaction.
• Ensure efficient integration and documentation in line with global standards.
• Participate in or lead change initiatives that improve business effectiveness.

Required profile

• Demonstrated experience managing project implementations within demanding timelines.
• Extensive background in customer-facing roles with strong client relationships.
• Knowledge of regulatory frameworks including ISO20022, CBPR+ reporting, SWIFT initiatives (e.g. G4C), transaction screening, validation services and instant payments.
• Experience integrating with corporate API gateways or portals in banking or fintech.
• Ability to communicate clearly across cultures and to adapt style for global audiences.
• Interest in AI-driven workflow automation; motivation to develop practical AI capability is preferred.
• Project management certification (PRINCE2 or PMP) and a Certificate of International Cash Management are advantageous but not essential.

Required skills

• ISO20022 messaging standards and SWIFT protocols (SWIFT for Corporates)
• ERP integrations such as SAP S/4HANA, and TMS platforms such as Kyriba or FIS Quantum
• Connectivity protocols (HTTPS, SFTP, SWIFTnet) and encryption (PGP)
• MS Office suite (Excel, PowerPoint, Outlook, MS Teams)

What we offer

• Flexible working arrangements.
• Generous pension contributions.
• Extensive training opportunities and a supportive, collaborative culture.