Clinical Systems Manager – Digital Health Leader

About the role

An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. Reporting to a senior digital leader, you will own the clinical systems portfolio and lead a specialist team of around ten professionals.

Key responsibilities

• Lead and develop a Clinical Systems team to deliver high‑quality support and system services.
• Act as subject‑matter expert for clinical applications, providing strategic guidance and technical leadership.
• Oversee administration, maintenance, performance and availability of clinical applications and interfaces.
• Manage system upgrades, releases, testing and implementation activities.
• Ensure compliance with NHS information‑governance standards, DSPT requirements and cyber‑security best practice.
• Develop and maintain relationships with third‑party SaaS providers and technology partners.
• Monitor supplier performance, contractual obligations and service‑level agreements.
• Lead system risk management, incident response and service‑continuity planning.
• Collaborate with clinical and operational stakeholders to identify service‑improvement and innovation opportunities.
• Support procurement, contract renewals, tender processes and business‑case development.

Required profile

• Significant experience managing, supporting and developing complex healthcare or clinical systems.
• Proven leadership experience managing technical or multidisciplinary teams.
• Strong supplier and contract management experience within a technology environment.
• Experience delivering system enhancements, upgrades and digital‑transformation projects.
• Knowledge of NHS information‑governance, Data Security & Protection Toolkit (DSPT) and ITIL frameworks.

Required skills

• ITIL
• Data Security & Protection Toolkit (DSPT)
• NHS information‑governance standards
• System administration and performance monitoring
• Supplier and contract management