Commercial Coordinator

About the role

The Commercial Coordinator will support the day‑to‑day commercial operations of a busy business in Hertford. You will work closely with suppliers, customers and internal teams to ensure pricing, quotations and profitability data are accurate and up‑to‑date.

Key responsibilities

• Prepare and issue customer quotations and pricing information.
• Liaise with suppliers on pricing updates and cost changes.
• Communicate pricing changes to customers professionally.
• Maintain accurate commercial, pricing and route information.
• Analyse commercial performance, route profitability and operating costs.
• Assist with budgeting, forecasting and financial reporting.
• Produce reports and data to support commercial decision‑making.
• Support pricing analysis for new business opportunities and tenders.
• Build and maintain strong relationships with customers, suppliers and logistics partners.
• Coordinate commercial documentation, ensuring accuracy and compliance.
• Prepare contracts and support general commercial administration.
• Assist with logistics coordination and operational projects as required.
• Monitor operational costs and identify efficiency opportunities.
• Support month‑end reporting and reconciliation of operational costs.
• Collaborate with finance, operations and sales teams to ensure smooth business operations.

Required profile

• Previous experience in a commercial, coordination, logistics or administration role.
• Strong numerical and analytical skills with confidence working with financial data.
• Excellent attention to detail and accuracy.
• Comfortable communicating with customers and suppliers by phone and email.
• Excellent organisational skills and ability to prioritise a varied workload.
• Ability to work independently and take ownership of responsibilities.
• Professional communication and relationship‑building skills.

Required skills

• Advanced Microsoft Excel (including Pivot Tables, XLOOKUP/VLOOKUP).