Communications Officer

About the role

We are looking for a Communications Officer to join One Manchester and help deliver effective campaigns that engage our customers and communities. You will create compelling copy, develop marketing materials and produce video content while supporting our website and social media presence.

Key responsibilities

• Write and edit copy for a variety of platforms and formats.
• Develop marketing collateral and visual assets.
• Produce and edit video content for internal and external use.
• Maintain and update the One Manchester website.
• Manage social media channels, monitor enquiries and respond to comments.
• Analyse performance data using analytics tools to inform decisions.
• Support the planning and delivery of events and community engagement activities.

Required profile

• Bachelor’s degree in Communications, Marketing, Journalism or a related field.
• Proven experience in copywriting and content creation across multiple platforms.
• Experience managing websites and social media content.
• Proficiency in video production and editing.
• Familiarity with analytics tools and data‑driven decision making.
• Strong communication, organisational and collaborative abilities.

Required skills

• Video production and editing software.
• Analytics tools.
• Website management.
• Social media content management.

What we offer

• Opportunity to make a real impact in Manchester’s communities.
• Supportive and flexible working environment.
• Potential for professional growth within a large housing organisation.