Credit Bureau Relationship Manager

About the role

Credit Platform's mission is to systematise credit analysis and decisioning across Monzo's products, data and geographies. We source, onboard and manage the credit bureau and external‑data suppliers that power underwriting in the UK and, increasingly, across the EU. You will join a small, high‑performing team supporting an ambitious multi‑market growth agenda.

Key responsibilities

• Support the sourcing, onboarding and day‑to‑day management of Credit Reference Agencies and external‑data suppliers across consumer and commercial data.
• Maintain Monzo's single source of truth on bureau data, products, contracts and usage.
• Track and reconcile spend against supplier volumes and budgets, surfacing cost‑optimisation opportunities.
• Coordinate supplier onboarding steps with Legal, Data Protection, Security and Procurement.
• Help test and evaluate new CRA and alternative‑data products, documenting findings for the squad.
• Own end‑to‑end supplier relationships or EU workstreams (e.g., Open Banking scoring) and deputise for the Credit Bureau Relationship Manager.
• Lead procurement/contract‑lifecycle activities and shape supplier strategy in your area.

Required profile

• Highly organised, able to track actions, deadlines and follow‑ups so nothing slips.
• Clear, confident communicator comfortable coordinating with suppliers and internal teams.
• Sharp eye for detail across invoices, contracts, trackers and records.
• Proactive self‑starter who keeps work moving without being asked.
• Genuinely curious about credit‑bureau data, suppliers and how they support lending.
• Nice to have: exposure to procurement, supplier/vendor management, or financial services.

What we offer

• Salary £43,300 to £58,500 plus performance‑linked incentive awards.
• Visa sponsorship available.
• Flexible location: London office, Cardiff, or remote within the UK.
• Flexible working hours and trust‑based environment.
• £1,000 annual learning budget for books, courses and conferences.
• Home‑working setup support and MacBook provision for all employees.