Credit Controller – Manage Customer Ledger & Cash Flow

About the role

We are looking for an experienced Credit Controller to join our growing finance team in Kelvedon. You will be responsible for managing a large customer ledger and ensuring cash flow remains healthy by collecting outstanding balances efficiently.

Key responsibilities

• Maintain and manage a substantial customer ledger, ensuring timely debt collection.
• Contact customers by phone and email to recover payments professionally.
• Perform credit checks and reviews for new and existing customers, recommending appropriate credit limits.
• Monitor overdue accounts and aged debt reports, identifying risks and taking corrective action.
• Agree payment plans and resolve account queries or disputes.
• Collaborate with insurers, brokers and internal colleagues on credit limits, debt recovery and risk management.

Required profile

• Previous experience in credit control, preferably handling large or complex ledgers.
• Commercial awareness with the ability to assess risk and make informed decisions.
• Excellent communication skills for handling difficult conversations and negotiating payment solutions.
• Strong organisational abilities, attention to detail and self‑motivation.
• Valid driving licence and access to personal transport.

Required skills

• Proficiency in Microsoft Excel.

What we offer

• Competitive salary based on experience.
• 23 days annual leave plus bank holidays.
• Modern working environment with a supportive, collaborative team culture.