Credit Controller Supervisor (12‑month FTC)

About the role

We are partnering with a fast‑growing, design‑led workspace provider to strengthen their finance team during a period of transformation. As Credit Controller Supervisor you will lead a small credit control team, own month‑end close activities and support investor reporting in a high‑volume, multi‑site environment spanning hospitality, retail, hotel and real‑estate sectors.

Key responsibilities

• Own and manage all credit control‑related month‑end close activities and prepare monthly debt packs for investors.
• Lead a team of 2‑3 staff, providing coaching, performance management and KPI tracking.
• Manage relationships with key customers and internal stakeholders (Sales, Building Managers, Billing, Legal) to resolve issues and ensure timely billing and collections.
• Identify and mitigate credit risks, support compliance and flag delinquency issues to the CFO.
• Drive continuous improvement and automation initiatives within credit control processes.
• Collaborate across the business to support dilapidations, churn and overall financial governance.

Required profile

• Proven credit control leadership experience in a complex, multi‑site organisation, preferably within hospitality, retail, hotel or real‑estate.
• Experience managing a sizable ledger and high‑volume customer base.
• Strong month‑end close and financial reporting skills.
• Excellent stakeholder management, negotiation and relationship‑building abilities.
• Team‑oriented with a strong cultural fit; immediate or short‑notice availability preferred.

Required skills

• Advanced MS Excel proficiency.
• Familiarity with SAP Business ByDesign.
• Experience with Salesforce.