Critical Environment Technical Trainer

About the role

Microsoft’s Cloud Operations + Innovation (CO+I) Learning team is looking for a Critical Environment Technical Trainer to design and deliver technical training for datacenter staff. The role is based on‑site in a Microsoft datacenter and focuses on building the skills needed to operate core cloud services such as Azure, Office 365, Bing, Xbox and OneDrive.

Key responsibilities

• Align training preparation with measurable metrics such as cloud consumption and learner feedback.
• Develop and deliver single‑day to multi‑day instructor‑led courses, both in‑person and virtually, using presentations, labs, simulations and digital resources.
• Maintain up‑to‑date learning content that reflects the latest features, technologies and processes.
• Conduct workforce training needs analysis and support procedural change‑management activities.
• Evaluate training effectiveness, generate reports and provide coaching to support learner career growth.

Required profile

• Strong technical background with experience in Microsoft cloud and datacenter environments.
• Knowledge of adult learning principles and ability to design engaging technical curricula.
• Excellent communication skills and a collaborative mindset for working with cross‑functional teams.
• Willingness to work on‑site in a datacenter with limited remote options.

Required skills

• Microsoft Azure
• Office 365
• Bing
• Xbox
• OneDrive