Customer Assistant - Christmas

About the role

John Lewis is recruiting a Customer Assistant for a Christmas temporary role at its Brent Cross store in London. You will deliver outstanding customer service and highlight the first-class in-store experiences that set the Partnership apart, while keeping displays, stock availability and general cleanliness to a high standard. The pay is £14.55, rising to £14.80 after 90 days.

Key responsibilities

• Deliver engaging customer service at every stage of the customer journey, using product knowledge and sales training to drive sales and profits.
• Proactively understand what customers are looking for and resolve their queries.
• Work flexibly across the shop, including till support, stock replenishment, price ticketing and general shop-keeping.
• Support accurate stock counts and identify areas for improvement.

Required profile

• Basic IT literacy and strong communication skills.
• Experience in a customer-facing role is welcomed but not essential; training is provided.
• Desirable: merchandising and product display experience.
• Must be able to commit to a minimum of one weekday evening shift and one weekend shift, with varied part-time hours across seven days including early starts, late finishes, evenings and weekends.

What we offer

• Night premium of £3.75 per hour for work between 22:00 and 06:00.
• Partner discounts of 25% at John Lewis and 20% at Waitrose, and up to £200 towards certain courses.
• Holiday leave, a pension scheme and life assurance.
• Flexible working options such as compressed hours, job sharing or shorter-hour contracts, discussed with the hiring manager.