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This job expired on 25/09/2026. It no longer accepts applications.
Customer Service Advisor
Hays Specialist Recruitment Limited · Rochdale
Job description
About the role
The Customer Service Advisor will join a leading international manufacturing business in Middleton, supporting customers by processing orders, handling enquiries and resolving issues efficiently.
Key responsibilities
- Accurately process customer orders and ensure timely entry into the system.
- Respond to customer enquiries via phone, email or other channels.
- Investigate and resolve customer issues in a professional manner.
- Liaise with internal departments to facilitate smooth order fulfilment.
- Obtain and manage freight quotes to support logistics.
Required profile
- Proven experience in a fast‑paced customer service environment.
- Proactive working approach with a strong work ethic.
- Ability to communicate clearly and professionally.
- Additional language skills are advantageous.
Required skills
What we offer
- Competitive salary of £24,000‑£26,000 per year.
- Excellent company benefits.
- Opportunity to grow within an international organisation with long‑term career prospects.
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Hays Specialist Recruitment Limited
Rochdale