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This job expired on 26/09/2026. It no longer accepts applications.
Customer Service Advisor
Reed · Chandler's Ford
Job description
About the role
Join a friendly, fast‑growing customer service team that assists customers via email, live chat, phone and in‑person interactions. You will provide clear, helpful advice on a wide product range, resolve queries quickly and consistently deliver high‑quality service. Full training is provided to ensure you succeed.
Key responsibilities
- Handle customer enquiries across digital channels and occasionally by phone or in‑person.
- Provide accurate information and a great service experience.
- Log all interactions using internal systems.
- Collaborate with the wider team to maintain service standards.
Required profile
- Strong communication skills.
- Confidence using IT systems.
- A positive, customer‑first attitude.
- Previous customer service experience is a bonus.
Required skills
What we offer
- Full training and ongoing support.
- 40‑hour week with a mix of early, late and weekend shifts.
- Free onsite parking.
- Free breakfast, lunch, snacks and drinks.
- Casual dress code, staff discounts and regular socials.
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Chandler's Ford