Customer Service Advisor

About the role

We are seeking a Customer Service Advisor to join our friendly team in Newton Abbot on a temporary basis. The role starts on 22 July, working 37.5 hours per week (9 am‑5:30 pm) and offers the chance to develop experience in a well‑established company with the potential to become permanent.

Key responsibilities

• Provide first‑class support to customers via email and live‑chat.
• Respond to enquiries across social‑media channels.
• Resolve customer queries professionally and efficiently.
• Update customer records using internal systems.
• Deliver an exceptional experience during every interaction.

Required profile

• Previous experience in customer service, contact‑centre, retail or hospitality.
• Excellent written communication skills.
• Good IT proficiency and confidence using multiple systems.
• Positive attitude with strong attention to detail.
• Friendly, professional and customer‑focused approach.
• Availability to start on 22 July.

Required skills

What we offer

• Full training and a supportive team environment.
• Modern office setting in Newton Abbot.
• Potential to secure a permanent position after the temporary period.