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This job expired on 26/09/2026. It no longer accepts applications.
Customer Service Agent
Meriden Media · Winnersh
Job description
About the role
Join a hybrid team supporting one of the UK’s leading online car marketplace brands. As a Customer Service Agent you will handle enquiries via phone, email and web chat, guiding customers through the vehicle‑selling process and ensuring a smooth, positive experience.
Key responsibilities
- Manage customer interactions through phone, email and web chat.
- Provide clear, accurate information throughout the car‑selling journey.
- Maintain a high standard of customer care.
- Collaborate with colleagues on office days to support overall team performance.
Required profile
- Proven experience in customer service, contact centre, phone, chat or email support.
- Immediate availability to start.
- No planned long‑term holidays or commitments during the assignment.
- Excellent written and verbal communication skills.
- Ability to work calmly and professionally in a busy environment.
Required skills
What we offer
- Pay rate of £14.87 per hour.
- 37.5 hours per week, 9 am‑6 pm rotating shift pattern.
- Hybrid working model (office and remote).
- Fixed‑term contract ending 30 September 2026.
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Meriden Media
Winnersh
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